Retail Associate (Budtender): Full Harvest Moonz (Lowell)

Position Description:

The Budtender’s main function is to facilitate sales to customers of the provisioning center. They will assist both medical and recreational customers through the process of understanding, selecting and purchasing cannabis products including but not limited to; flower, concentrates, edibles, topicals, specialty products, and devices for various forms of consumption.  Our budtenders will be a key part of the customer experience and therefore specialize in customer service by being friendly, knowledgeable, and compassionate.

Authority & Supervision:

•   Budtenders will report directly to and be under the supervision of the dispensary General Manager and any specified member of the management team.

Duties & Responsibilities:

•   Responsible for sales and customer experience

•   Greeting customers when entering the provisioning center

•   Remaining compliant with established policies and procedures both for internal and state compliance

•   Ability to provide cannabis product knowledge along with essential benefits and uses of each product

•   Ability to provide guidance on various consumption methods related to each product type

•   Accurate use of the Point of Sale (POS) system for recreational customers

•   Ability to verify proper paperwork, documentation, and ID for customers during the check-in process

•   Ensure the sales floor and stockroom remain clean and tidy throughout workday

•   Ensure the sales floor and stockroom remain compliant with all state regulation

•   Restocking sales area & POS displays when necessary

•   Ability to facilitate cash handling in accordance with all state compliance

•   Attend team meetings as needed

•   Undergo continuing education and improvement training programs paid for and facilitated by the company and any regulatory bodies when applicable

Qualifications:

•  Light cannabis knowledge with a positive approach in learning vital information specific to how FHM operates, that will be taught in house.

•   Outgoing/ positive attitude

•   Organizational skills

•   Time management skills

•   Excellent customer service (1-3 years experience)

•   Must be able to perform repetitive, tedious tasks without error

•  Must be over the age of 21

Physical capabilities:

•  Must be able to lift a minimum of 30 lbs unassisted

•  Must be able to stand for long periods of time

Note: FHM’s job descriptions are not entirely all inclusive. Employees may be expected to perform other duties and tasks as assigned to meet the ongoing needs of the business, that are not specifically listed above.

FHM is an Equal Opportunity Employer. We fully embrace as well as encourage our employees’ differences in age, color, ethnicity, gender, gender identity or expression, language, nationality, physical or mental capabilities or disabilities, socioeconomic status, veteran status, and any and all other characteristics or traits that make each individual unique.