Lowell Five: Vice President, Compliance/CRA (Corporate HQ)

Vice President, Compliance, CRA Officer

Full Time

Tewksbury, MA

POSITION SUMMARY

Reporting to the Senior Vice President, Risk & BSA, the VP, Compliance, CRA Officer will develop, implement,

monitor, and administer the Bank-wide Compliance Management System (CMS) designed to ensure that each

functional area of the Bank achieves and maintains compliance with all state and federal banking regulations.

ABOUT LOWELL FIVE

With nearly $1.7 billion in assets, over 200 employees and 15 banking center locations throughout the Merrimack

Valley and Southern New Hampshire, Lowell Five is honored to play a vital role in the economic vitality of the

region. We provide support of, and our employees are engaged in, a myriad of leadership roles for numerous

community boards and organizations. We are proud of the longevity of our employees and we are committed to

finding new talent for our team. We offer career development and educational programs to support personal and

professional growth along with a benefit package that supports each employee’s best life. For more information,

please visit www.lowellfive.com.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Compliance Oversight

• Responsible for the development and administration of all regulatory compliance policies for the Bank

• Prepare and perform periodic tests of transactions and/or procedures to monitor the effectiveness of the

compliance program and staff performance

• Facilitate periodic regulatory examinations relating to compliance management and CRA; review and

coordinate the completion of management responses to those findings noted from State and Federal

Examinations

• Ensure each Department has effective procedures in place, and that monitoring is conducted on a timely basis

• Work with Department managers to direct corrective action to compliance findings by auditors and examiners;

maintain a tracking matrix to chart audit/exam findings and maintain documentation of corrective actions

• Communicate the current state of the Bank’s compliance management system, including any compliance and

audit deficiencies to Management and the Board of Directors through written reports and oral presentations,

summarizing the last quarter’s audits, monitoring, assessments, and other relevant items

• Ensure Bank-wide administration of the compliance management system; address ongoing regulatory

compliance changes and coordinate any action needed by the Bank to comply with regulatory changes

• Maintain current knowledge of the regulatory environment, and all state and federal regulations; attend

training as needed to remain well-versed in banking regulations

Compliance Operations

• Participate in the introduction and development of new software, products, and services to ensure proper

consideration of regulatory compliance throughout the process

• Responsible for the maintenance of existing disclosures and the development, implementation of any

necessary new disclosures• Review Bank’s marketing and all extensions of credit to insiders

• Manage the Bank’s Customer Complaints Program and related procedures

• Provide annual analysis of HMDA, Fair Lending, and community development activities related to CRA

performance standards, reporting them regularly to Board and Bank Management

• Facilitate the necessary communication with Bank personnel for changes in laws and regulations applicable to

Bank operations

• Provide the necessary support for ongoing employee and director compliance training by establishing and

maintaining online, and in-person training programs; maintain information about all staff/directors’ training

activities related to compliance CRA

• Serve as the Bank’s Community Reinvestment Act Officer, Privacy Officer, and Custodian of Records

• Responsible for the annual filing of CRA and HMDA reports to regulatory agencies

Audit Relationship Oversight

• Serve as the interface between third-party compliance auditing firm and Board

Management

• Manage a team of two Compliance professionals

• Assist in the administration of the Bank’s BSA/AML program

Please note this job description is not designed to cover a comprehensive listing of activities, duties, or

responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change

over time.

REQUIREMENTS

• Bachelor’s Degree, CRCM required

• Minimum of 5-7 years’ experience leading a financial institution’s regulatory compliance management program

• At least 3 years of supervisory experience preferred; proven success in a supervisory/managerial role while

working with various levels of management

• Familiarity with TruPoint software a plus

• Demonstrated experience working directly with outside regulatory audit companies and examiner teams to

satisfy audit requests, present evidence, and provide management responses to findings that are identified

during the audit or assessment

• High degree of initiative, dependability, and ability to work independently

• Detail-oriented with demonstrated multitasking and organizational skills

• Excellent written and verbal communication skills, as well as interpersonal skills

• Capable of collaborating with diverse teams and promoting a positive enterprise-wide compliance culture

• Demonstrate a complete understanding of the implementation of policies, procedures, training, monitoring,

and administration as it relates to all areas of a bank-wide regulatory compliance management system

• Must be willing and able to report to Headquarters in Tewksbury five full days a week

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

All applicants can apply directly on our website –  https://www.lowellfive.com/about/careers/