Lowell Five: Vice President, Business Development

VP, Business Development
Full Time
Salem, NH

POSITION SUMMARY
The Business Development Officer is responsible for acquiring new customers and building market presence in
the Salem, NH area. In partnership with the Commercial Lending Officer, this position will be responsible for
growing the Bank’s customer base in the Salem, NH area at a pace and scale that leads to the establishment of
a full-service branch location within three to five years. It is likely that the position will continue in the market
as the manager of the new branch.
This role operates from a lending production office and requires the ability to effectively bridge operational
and customer-service needs, without on-site retail support, with a full-service branch located approximately
fifteen minutes away to support customer and operational needs as required.

ABOUT LOWELL FIVE
With nearly $1.8 billion in assets, over 200 employees and 15 banking center locations throughout the
Merrimack Valley and Southern New Hampshire, Lowell Five Bank is honored to play a vital role in the
economic vitality of the region. Our employees are engaged in myriad community boards and organizations
with the Bank’s support. We are proud of the longevity of our employees, and we are committed to finding
new talent for our team. We offer career development and educational programs to support personal and
professional growth along with a benefit package that supports each employee’s best life. For more
information, please visit www.lowellfive.com.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Business Development
• Develop and manage a commercial customer deposit relationship base; monitor prospective and existing
relationships and participate in annual relationship reviews with Business Banking services
• Conduct business development calls both independently and part of a team, compile necessary data and
information for financial analysis; respond to inquiries and follow up on information requests in a timely
manner
• Build and maintain strong relationships with external centers of influence through networking and
community involvement; actively cultivate business partner relationships to grow all lines of business
• Recognize commercial lending and cash management opportunities within existing customer base; create
and foster a successful relationship with the commercial lending and business banking teams
• Utilize and promote the usage of Salesforce (CRM); review and analyze data to outline growth strategies
• Maintain a strong working knowledge of Bank products and services, the Bank’s brand standards and value
proposition, as well as industry trends and developments that may impact lending, deposits, or customer
needs
Bank Operations & Customer Experience
• Operate effectively within a lending production office environment by coordinating closely with off-site
retail staff, business banking and operations to ensure customers receive a seamless, high-quality
experience despite the absence of on-site retail services
• Serve as a connector between customers and internal teams, proactively coordinating support from
nearby branch staff and internal departments as needed
• Ensure all customer interactions reflect and reinforce the Bank’s brand
• Ensure effective communication and information sharing across departments; identify opportunities to
improve communication and implement enhancements where appropriate
• Working with the Bank’s facilities and IT teams, oversee the maintenance of the lending office, including
security cameras, alarms and vaults, outside grounds, and office equipment- including regular preventative
maintenance and emergency repairs
• Ensure that all compliance and quality control standards are met
Please note this job description is not designed to cover a comprehensive listing of activities, duties, or
responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may
change over time.

REQUIREMENTS
• High school diploma or equivalent required
• Proven track record in Business Development and Retail Banking
• Strong working knowledge of computer programs and applications, including Microsoft Office Suite;
experience with Fiserv DNA, Salesforce (or related CRM), and Synergy strongly preferred
• High degree of initiative, dependability, and ability to work independently
• Excellent relationship building, sales, and communication skills
• Detail-oriented, analytical with the ability to provide solutions
• Extremely organized, ability to multi-task and adapt to change while assimilating new information quickly
• Must be willing to work onsite in Salem, NH location and travel locally in MA and Southern NH to meet
with customers, partners, and stakeholders
The annual base salary range for this position is $90,000 – $120,000. This range reflects the Bank’s good faith
estimate for this role at the time of posting. The Bank may ultimately pay more or less than the posted range,
and the range may be modified in the future. Actual compensation will be determined based on factors, such
as but not limited to, relevant education, experience, and skills.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

All applicants can apply directly on our website –  https://www.lowellfive.com/about/careers/ .