Program Administrator
Full time, M-F 8am to 4pm , 40 hours per week
Float position
Great Life work Balance position with excellent benefits!
The Program Administrator, under the direction of the Center Manager and/or Director of Operations, supervises the activities of the PACE program which includes the daily operations, quality, customer service, service delivery and costs along with serving in an oversight capacity. Position also ensures compliance with established state, federal, and organizational regulations. This is a full-time position, Monday- Friday 8am–4pm; no nights, weekends or holidays!
Location: Float based on need to Element Care sites in Lynn, Beverly, Gloucester, Methuen, Lowell and Brighton.
Responsibilities:
• Administers the day-to-day standards, fills in for staffing ratios, assists with scheduling, assists in fiscal management and quality improvement.
• Ensures compliance with federal, state and local regulatory requirements.
• Monitors the quality of service and utilization of standards.
• Assists in development and implementations of quality improvement plans.
• Ensures staff provides the highest quality of care and services.
• Investigates and resolves concerns regarding care and services.
• Assist in facilitating care plans and their reviews, grievances and appeals.
• Assists in tracking the timeliness of completion of service requests, falls, significant events.
• Oversees the Center Operations – Ensures all PACE requirements are met in terms of care planning, service delivery, grievances, and other areas. Assists in overseeing customer service points, including, but not limited to, Department Specialists/Receptionists and our food service venue in a cost effective and efficient manner.
• Provides back-up coverage in the Center Manager’s absence.
• Ability to pass a SERV Safe Food Protection Manager program.
• Performs other duties as required.
• Ability to pass a fit test. Position requires mask where seal is critical. Incumbent is required to not have facial hair that interferes with a tight seal of the respirator.
• Frequent local travel.
Qualifications & Skills:
• High School diploma required, Bachelor’s degree in health care administration or a related field preferred.
• Minimum of 1 years of experience managing professional staff.
• Minimum of 1 year of experience working with a geriatric population.
• Knowledge of operations management.
• Demonstrated leadership and motivation skills.
• Ability to initiate and drive changes; demonstrated results-driven approach.
• Demonstrated knowledge of quality improvement, clinical care delivery processes, staffing and budgeting.
• Demonstrated interpersonal communication skills.
• Medical Assistant or Personal Care experience preferred.
• Covid vaccine required.
Benefits:
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Retirement plan
• Supplemental benefits
EEO Statement
Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.
Element Care is committed to valuing diversity and contributing to an inclusive working environment.
Interested applicants can email careers@elementcare.org regarding this position!
